Case Studies

Some of our favourite business transformation projects

Caledonian Sleeper Ltd

Enterprise Systems Transformation

Challenge As Caledonian Sleeper transitioned into public ownership, the organisation needed to replace the core business systems previously provided by its private operator. New ERP and CRM platforms would become the operational backbone of the business,...

Sector Transport
Published August 7, 2026

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Ministry of Defence (MoD)

Large-Scale Infrastructure Transformation

Challenge The Ministry of Defence embarked on a major infrastructure programme to modernise facilities supporting critical national operations. The project spanned multiple sites, involved thousands of personnel and required careful coordination across military, government and commercial...

Sector Defence
Published July 28, 2026

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CalMac Ferries Ltd

Operational Excellence Transformation

Challenge As the organisation evolved, existing operating structures no longer reflected the way the business needed to function. Responsibilities had become fragmented, governance lacked clarity and operational processes were creating unnecessary complexity across the organisation. Our...

Sector Transport
Published July 17, 2026

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CalMac Ferries Ltd

Strategic Asset Management Transformation Initiative

Challenge CalMac's ageing Asset Management Technology system no longer provided the visibility required to manage the maintenance of a complex ferry fleet. Without a reliable single source of truth, maintenance planning became increasingly difficult, introducing operational...

Sector Transport
Published July 17, 2026

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Unnamed due to sensitivities

Recovering a Business-Critical Transformation Programme

Challenge Following the implementation of a new core operational system, a major service provider faced significant operational disruption. Critical business processes were failing, staff confidence had deteriorated and the organisation was struggling to stabilise a platform...

Sector Transport
Published July 15, 2026

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Every transformation is different. The principles behind successful delivery are not.

Whether recovering a programme already under pressure, leading enterprise-wide change, or helping organisations prepare for the future, our approach remains consistent: understand the challenge, establish clarity, create control, and deliver with confidence.

Enterprise Systems Transformation

Large-Scale Infrastructure Transformation

Operational Excellence Transformation

Strategic Asset Management Transformation Initiative

Recovering a Business-Critical Transformation Programme

Every transformation is different. The principles behind successful delivery are not.

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